Flipkart Shares Safety Tips to Avoid Online Scams and Phishing
Fake Links, Phishing Calls, Malicious Apps: How Flipkart Recommends You Stay Safe While Shopping Online
India, 1st November, 2025: As online shopping becomes second nature for millions across India, so too does the need to stay vigilant. Cyber fraudsters are constantly refining their tactics, fake websites, scam calls, and malicious apps are just a few of the tricks they use to mislead unsuspecting users.
These threats aren’t seasonal. They’re persistent and opportunistic, surfacing whenever there’s a chance to exploit urgency or excitement. They can sneak into everyday moments, from browsing exciting deals to that quick “add to cart” click. That’s why it’s critical to stay alert and informed, not just during major events, but every time you shop online.
This guide lays out simple, effective actions you can take to protect your Flipkart account and safeguard your data and privacy. Whether you’re facing a suspicious link or handling a shady call, here’s how to stay cyber secure.
Shopping Online? Here’s How to Stay Safe and Spot a Scam Before You Click
- Beware of Scam Calls and Social Engineering: If someone calls claiming to be from Flipkart and asks you to install an app or share sensitive information (OTP, PIN, CVV), hang up. Flipkart never asks for such details.
- Don’t Fall for Too-Good-To-Be-True Offers: Fraudsters lure users with unrealistic discounts, like smartphones for INR 2,499. Always verify deals on the official app before clicking on links in messages, emails, or social media.
- Watch Out for Malicious Links Across SMS, Email & Pop-ups: Links sent via messages or emails that promise prizes or urgent account updates may install spyware or redirect to phishing pages. Avoid clicking on unknown links and delete suspicious messages immediately.
- Trust Only Verified Platforms: Stick to official channels, the mobile app, and verified social handles. Fake websites and apps often mimic branding; always double-check URLs and developer names.
- Check for Signs of a Fake App or Website: Look out for odd spellings, smudged logos.” On websites, broken carts, inactive menus, and missing security certificates (no lock icon in the address bar) are red flags.
- Strengthen and Protect Your Account: Use a strong, unique password with numbers, symbols, and uppercase letters. Change it regularly and never share it with anyone. If needed, reset using OTP via the official app.
- Keep an Eye on Your Device’s Health: Unfamiliar apps, sudden performance drops, or unauthorized activities are signs of compromise. Delete suspicious apps, clear browser cache and downloads, and run an antivirus scan. Reboot in safe mode or do a factory reset if needed.
- Report Suspicious Activity Immediately: Whether it’s a fake SMS, call, or app, report it to the Flipkart Help Center. Your alert could help protect thousands of others.
Cyber scams thrive on urgency, confusion, and trust. The more informed you are, the harder it is for fraudsters to trick you. As Flipkart continues to improve digital safety measures, you too can play your part by staying alert, verifying sources, and reporting suspicious activity.