Juniper’s Industry-Leading AI-Native Network Transforms User Experiences and Safeguards Data for St Luke’s ElderCare in Singapore

INDIA– APRIL 28, 2025 – Juniper Networks, a leader in secure, AI-Native networking, today announced that St Luke’s ElderCare (SLEC) has implemented its AI-Native Networking Platform across SLEC nursing homes, active ageing centres and senior care centres, with the rollout expected to be completed by end of 2025. Leveraging purpose-built AIOps, Juniper’s AI-Native networking solutions helped SLEC unify wired, wireless, WAN and firewalling with a common cloud to modernize and secure SLEC’s network, while providing superior user experiences for its staff, elders and IT administrators.

 Transforming elderly care with a future-ready network
With Singapore’s rapidly aging population and a forecast of around one in four Singaporeans to be aged 65 years or older by 2030, SLEC has expanded from four to over 30 locations in the last 25 years, with more care centres and nursing homes on the horizon. To support this growth, the organization required a highly secure, scalable and AI-native network to deliver seamless operations, protect sensitive healthcare data and enhance the overall user experience.

 With the need for a centralized, cloud-first approach, SLEC transitioned from an IT infrastructure with 17 disparate systems to a fully integrated Juniper AI-native network. The deployment of Juniper wired access, wireless access, WAN and firewall solutions – all driven by Mist AI ensures highly-secure, measurable and high-quality connections with end-to-end visibility into the user experience, while network and security operations are managed through Juniper Mist Cloud for scalability and performance even as SLEC’s growth continues. The solution has allowed SLEC’s lean IT team to manage the organization’s expanding infrastructure with greater ease, reducing downtime and maintenance costs.

 This transformation has delivered significant improvements, including enhanced operational efficiency, seamless connectivity across its care centres and nursing homes while strengthening cybersecurity to ensure a secure and resilient network.

 Enabling the secure implementation of innovative elderly care services
With Juniper’s high-performing AI-native network and advanced threat detection capabilities, SLEC was able to securely introduce advanced innovations like virtual reality for immersive travel experiences, advanced robotics for more effective rehabilitation and a smart transport management system to enable real-time tracking of its vehicle fleet to optimize routes and ensure the safe transportation of elders between care centers and their homes.

 Digitally empowering the future of elderly care
The successful implementation of Juniper’s AI-native networking solutions coupled with its robust security capabilities, has allowed SLEC to safely and confidently adopt emerging innovations, reinforcing its commitment to providing safety, well-being, and an enhanced quality of life for Singapore’s elderly population.

 Supporting Quotes:

“St Luke’s ElderCare’s goal is to provide holistic, high-quality care experiences that enhance the well-being of Singapore’s elderly community. By modernizing our network with Juniper’s AI-Native Networking Platform, we have transformed how we deliver care – ensuring seamless connectivity, strengthening cybersecurity and enabling innovative services for our elderly. This transformation has also empowered our caregivers with the tools they need to provide more personalized and efficient care, allowing us to future-proof our care services.”

Dr Alan Wong, Chief Operating Officer, St Luke’s ElderCare

“As we face the challenges of an aging population in Singapore, we are proud to partner with St Luke’s ElderCare (SLEC) on its journey of transformation and innovation. Juniper’s AI-Native Networking Platform will enable SLEC to cater progressively to the growing demands of elder care through the seamless scaling of its infrastructure. We look forward to continue playing a key role in SLEC’s progress they enhance their services, creating a secure, future-ready environment that benefits caregivers, staff and elders alike.”

– Perry Sui, Area Vice President, ASEAN, Hong Kong & Taiwan, Juniper Networks