Slack on MSME Day | Perspective from Rahul Sharma

 Rahul Sharma, VP – Sales, Salesforce India,

India’s MSMEs continue to power innovation, employment, and economic growth across the country. With AI and automation becoming more accessible, these small businesses have a golden opportunity to scale smarter, collaborate more effectively, and deliver even greater value to their customers. At Slack, we’re excited to be part of this journey. With features like a no-code, AI-powered workflow builder, an ecosystem of over 2,600 enterprise applications, and capabilities like Agentforce that bring trusted AI agents into the flow of work, Slack is helping bring this vision to life for small businesses. Whether it’s centralizing communication, streamlining daily tasks, or helping MSMEs do more with less, Slack is helping MSMEs build agile, resilient, and connected organizations. As more MSMEs embrace these digital-first tools, they’ll be better equipped to navigate changes, boost productivity, and grow their businesses at scale. We’re committed to helping India’s MSMEs harness the power of AI, so they can work faster and smarter, all in one place.”